Keeping customers

Rebrand to target business customers Design and print experts Prontaprint look to Royal Mail to help them move into the lucrative world of direct mail.	Calling in the experts Mailing house, Aims Direct, took advantage of Royal Mail’s free consultancy service to help a customer revamp its catalogue.
Tailor-made service delivered by mail Trailfinders gets holiday details and tickets to customers quickly and safely.	Clean bill of health Thanks to Cleanmail® Advance and Online Business Account, Hull and East Yorkshire Hospitals NHS Trust has made significant savings and restored the faith of customers and staff
Happy customers are the key How Royal Mail Special Delivery Next Day is helping 20:20 Mobile Group retain customers with reliable, effective service	Reliability keeps customers loyal How DVD rental firm, LOVEFiLM International, grew its business with the help of reliable mail and great customer service.
Teamwork engenders business growth An independent audit revealed Door to Door’s effectiveness to be up to 50% more than assumed	Excellent service fosters growth How figleaves.com built its reputation on reliable delivery, simplicity and good service
Managing customer details effectively A digital barcode to deal with returned mail is saving time and improving ScottishPower’s customer management.	Building brand awareness through DM Pram manufacturer Silver Cross has reinvented itself with a re-launch and targeted direct mail.