Local Collect Business™ allows your customers to choose their nearest participating Post Office to collect their items from. It’s free to your customers, and allows them to select the most convenient time for them, helping you deliver a great customer experience and making their lives easier.

Convenient place
With Local Collect Business™ your customers can choose a participating Post Office™ to collect from. Since 96% of people live within a mile of their local Post Office™ branch, it’s easy for them to pick up your delivery. 

Convenient time
Instead of waiting around all day for a delivery, your customers can decide exactly when they want to pick up your package up from their nearest Post Office™.

Secure delivery
If you want to be sure that your package has been delivered to the right person, Local Collect Business™ is particularly useful as we only release the package to people with the correct identification.

Flexible and free for customers
 Local Collect Business™ is free for your customers and it’s only £0.75 +VAT per label for each item.

Easy to set up and manage
After you get your Local Collect Business™ application, we’ll give you a list of Post Office™ branches for your customers to choose from and will provide 250 pre-printed Local Collect Business™ labels that you stick on each mail item. Then you just send the package to the Post Office™ branch your customer has chosen and the item can be tracked via our track and trace facility, so both you and your customer will know where the item is.

To order additional Local Collect Business™ labels, the quickest way is to order by phone, simply call 0845 7782 677.  Download an order form here.