RMCMAT

How good is your Customer Relationship Management (CRM)? Royal Mail’s Customer Management Assessment Tool (RMCMAT) evaluates your CRM programme and shows how you measure up against some of the best examples in the country.

• Objective and detailed assessment
• Summary report with comparisons
• “Quick wins” for short term results
• Strategic improvements for long term goals
• Contact us for prices

RMCMAT can also offer expert advice on where you could improve and build closer and more profitable relationships with customers.